Returns & Refunds
Returns Policy
Returns and exchanges accepted.
Buyers must contact us within 14 days of delivery to notify us of returns.
If the item is delivered and it is damaged, please contact us within 7 days to arrange an exchange or a return for the item.
It is the customers responsibility to pay for shipping the item back to us. All return packages must have tracking, and where possible please use the original packaging that the item was shipped in.
Once you have mailed the item, please email us the tracking information. When we have received the item we will send a replacement or issue a refund.
Returns are accepted on some custom orders. Please contact us for more information.
Order Cancellations
Orders can be cancelled within 24 hours of the order being placed and a refund given.
Custom orders - Depending on the customization, has to be cancelled within 24 hours of the initial order being placed.
Refunds
Refunds will be issued once the return item has been received. We will issue a refund within 2 business days.
Refunds will be given on some custom orders, please contact us for more information.
Additional site information
This website is operated by Althea's Attic Jewelry, located in Lehigh Acres, Florida USA. The use of this site is for the sale of our handmade jewelry.
Our boutique offers handcrafted jewelry and accessories. We are a small business and all our pieces are handmade with love.