Returns & Refunds

Returns

We accept returns. If an item is delivered and it is damaged, please notify us immediately and with pictures. Returns are accepted on some custom orders, please contact us for more information.
You, the customer are responsible for paying the shipping cost to return the items back to us. Please always ship with tracking, and where possible please use the original packaging that the item was shipped in.

Order Cancellations

Orders can be cancelled within 24 hours of the order being placed and a refund given.
Custom orders - Depending on the customization, has to be cancelled within 12 hours of the initial order being placed.

Refunds

Refunds will be issued once returns have been received and confirmed. We will issue a refund within 24-48 hours depending on the time of day or the weekend. 
If you used a card it may take longer once authorized for the refund to be returned to your card.
Refunds will be given on some custom orders, please contact us for more information.

Additional site information

This website is operated by Althea's Attic Jewelry, located in Lehigh Acres, Florida USA. The use of this site is intended for the sale by us, and purchases by customers of the items listed here. Returns accepted.
 
Our boutique offers handcrafted items, and other retail fashion accessories. Our  products are brand new, handcrafted where indicated, and all items are located on site in Florida, USA.  
All items are sold "AS IS", brand new and never worn. We do not resell items that have been returned.
 
Some handcrafted items can be customized where indicated.   

Contact us

Our boutique is online, but you can contact us at:

5781 Lee Blvd., Ste. 208 Unit 205, Lehigh Acres, FL 33971

Email: Hello@altheasattic.com   Phone: (239) 491-7456